Code of Conduct

Satisfaction Guarantee. If a customer receives a CTHR-01 beta product and it exhibits proven errors, persistent malfunctions, or critical defects within the first 60 days of operation, CETHERA will issue a 100% refund upon return and inspection of the product. We are dedicated to ensuring that every customer’s experience with our technology is positive and risk-free.

 

Transparent Communication. We provide clear, accurate, and timely information about our products, services, and policies. Customers will be informed of any updates, changes, or issues as soon as they arise.

 

Responsive Support. Our team is committed to providing prompt and professional support for all inquiries, technical issues, and feedback related to the CTHR-01 beta and all CETHERA products.

Honesty and Fairness. We conduct all business dealings with honesty, fairness, and respect for our customers, partners, and team members.

 

Confidentiality. All customer data, feedback, and proprietary information are handled with strict confidentiality and in accordance with our Privacy Policy.

 

Compliance. CETHERA adheres to all applicable laws, regulations, and industry standards in the development, sale, and support of our products.

Quality Assurance. We rigorously test and validate our products before release. Any issues identified during beta testing are addressed promptly and transparently.

 

Continuous Improvement. Customer feedback is valued and used to drive ongoing innovation and product enhancement.

 

Ethical Use. We encourage responsible and ethical use of our technology and do not support or condone misuse or unlawful application of our products.

Respect for All. We foster a culture of respect, inclusion, and collaboration among our employees, partners, and customers.

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Zero Tolerance for Discrimination or Harassment. Discriminatory or harassing behavior is not tolerated under any circumstances.

Open Channels. Customers and partners are encouraged to report any concerns, product issues, or breaches of this Code of Conduct to [your contact email]. All reports will be handled confidentially and with the utmost seriousness.

 

Accountability. CETHERA takes responsibility for its actions and products. We are committed to resolving issues efficiently and fairly, upholding the trust placed in us by our customers and the broader community.